Full price must be paid at booking. No handling fees. After confirmation of your payment, you will receive, in the next days, a booking confirmation via email. You will need to hand your confirmation over upon arrival as it contains your practical information regarding your stay with us. Warning: Your reservation option can be cancelled in case of delayed payment of your stay. You have 10 days to make your payment.
2. PAYMENT OPTIONS AVAILABLE
Bank or postal check addressed to the Domaine des Prés Verts, debit card: Eurocard, Mastercard, Visa or bank transfer.
The log cabin can host a maximum of two adults. For security and insurance matters, no outnumber can be accepted. Children are strictly forbidden at the Domaine des Prés Verts for the same reasons.
4. CHANGE OR CANCELLATION OF YOUR RESERVATION PRIOR ARRIVAL
All changes regarding dates and time of stay must be approved by the person in charge of customers, in a maximum time period of 10 days prior your arrival date. Over this limit, you will be exposed to an additional charging fee.
- For reservations cancelled more than 10 days before arrival, you will be charged in the amount of 30% of your overall stay.
- Between 10 and 15 days before your stay, you will be charged in the amount of 60% of your overall stay.
- For every reservation cancelled within 5 days before your arrival date, interrupted or non-consumed for any reason, you will be charged the total amount of stay.
In case of a last minute cancellation, you are required to phone Jérémy LELEU: (+33) 6 45 44 05 60
5. CANCELLATION OF YOUR STAY BY THE DOMAINE DES PRES VERTS
In case of "orange" weather forecasting, with potential risky demonstrations (bad weather, storm, thunderstorm) independent from our will, the Manager reserves himself the right to cancel your stay for security matters. In this case, we will offer you to rebook your stay to a later date, in the next 12 months. In case re-booking is not an option, your payment will be fully reimbursed; no compensation can be claimed.
The prices announced on our website or on our brochures are likely to be modified depending on the economic context or regulatory rules. They apply to all included taxes. The prices appearing on your exchange coupon or on any confirmation mail only are admitted.
The Domaine des Prés Verts produces and sales gift certificates, valid for the beneficiary on the services provided by the company. This coupon is valid for the 12 months following the purchasing date. (For instance, a gift certificate purchased on December 15 of one year requires a booking and use prior December 15 of the following year).
- The gift certificate is only valid until the expiration date registered on it.
- The gift certificates are valid for one night or more, without conditions of a specific week day arrival.
- The beneficiary will be able, if he wishes and with additional fees, to book an additional night, additional guests, or a more complete option (with breakfast included for instance).
- The beneficiary is invited to book his reservation as soon as possible in order to benefit from the larger possible options.
8. GIFT CERTIFICATES (PRODUCED BY THE DOMAINE DES PRES VERTS)
We recommend to you to book as soon as possible in order to benefit from the larger possible options regarding dates, and to mention the option of the gift certificate and the services included. Bookings can be made any day of the week, including week-ends, depending on availability.
The gift certificate is exclusively valid on the Cabane des Prés Verts. It is valid one year after the purchasing date.
In case the gift certificate has not been used before the expiration date, or in case the coupon has been lost or destroyed, the buyer or the beneficiary will not be able to claim the reimbursement or the exchange of the coupon.
The price must be paid at booking.
Animals are strictly forbidden at the Domaine des Prés Verts, no exception.
We recommend to you not to leave your valuables without attendance in the log cabin. However, a safe is at your disposal to secure your valuables. The Management is not responsible for any lost or stolen valuable.
Any claim regarding a stay must be addressed by registered mail with reception notice within 15 days after departure, to the following address:
Le Domaine des Prés Verts, 10/12 Impasse des Prés Verts - Hameau de Pochey 21 230 JOUEY
12. DISPUTE : In case of litigation, the expertise of the Dijon courthouse only will be recognized.
PRACTICAL INFORMATION REGARDING YOUR STAY
- To prepare your stay: it is mandatory to own a charged cell-phone.
- 48 hours prior your arrival, we require that you inform us of the time of your arrival, necessarily between 4PM and 7PM (via email or telephone).
- In case of a delayed arrival or a last minute hold-up, you are required to inform the maitre d'.
- On the day of your departure, you must leave the log cabin before 12:30PM.
- The minibar card must be completed depending on your consumption of the products stored in the minibar and your consumption of the hot beverages. Undeclared consumption will be charged after the verification of the room.
- At the end of your stay, you are invited to verify that you have packed all your belongings. Any personal item, except from perishable food, must be claimed within a month after your departure.
- Lost and founds will be shipped after the received payment of the postal fees regarding your shipping.